Covid-19

Please find below our most up to date clinic information as concerns Covid-19

For information from Shared Health on Covid-19, including the online screening tool, please click here.<

*****Important Information to our Patients regarding COVID-19*****

October 22, 2020

Mandatory Mask Use in Clinic

Based on current public health guidelines and following our colleagues in the health care profession we will be requiring patients to wear masks when inside of our clinic starting on Friday, October 23, 2020.

Exceptions include those with relevant medical conditions who are unable to wear a mask, children under 3 and those who cannot safely remove their own mask without help.

If patients refuse to wear masks for any reason other than those listed above, we will be unable to proceed with the appointment.

If you do not have a mask, we will be selling disposable masks for purchase at the front desk for a minimum donation of $1.00.  Proceeds from the donations will be given to Central Station.


Thank you for your cooperation in keeping our community healthy and safe!

May 4, 2020

To our valued patients, 

We are excited to open our doors and welcome you back to the clinic! There are several policies that we ask you to review and follow in order to keep you, our staff and our awesome community safe: 
• There is a mandatory online screening tool that must be completed. https://sharedhealthmb.ca/covid19/screening-tool/
         ✔️If you are booking more than a week in advance and have access to the internet, please use this link to self screen prior to booking your appointment over email or phone and let the staff know it was completed. (Link) If you do not have internet access at the time, we will screen you upon booking over the phone. We will then provide a courtesy call and screen you one day prior to your appointment.
          ✔️If you are booking less than one week in advance, the receptionist will go over the screening tool with you at the time of booking over the phone. Please call the clinic for appointments being scheduled less than one week in advance.
           ✔️ All patients will again be screened at the clinic upon arrival. 
            ✔️ Let us know if any symptoms develop between screenings.

To our valued patients, 

• Please wait in your vehicle if you are more than 5 minutes early. Feel free to call the clinic to ensure that Dr. Joe is running on time.
• Upon entry of the clinic, you must use the provided hand sanitizer at the front desk. 
• No more than two patients in the waiting room at one time. If you notice two in the clinic already, please wait in the hall on the provided seats, spaced to social distance. The receptionist will call you when it’s your turn. 
• NO WALK INS at the time. Please call for all appointment scheduling or changes.
• Social distancing applies in the clinic. Aside from your interaction with Dr. Joe, Please maintain 6 feet between people. There will be signs on the floor to help you.
• MASKS ARE NOW MANDATORY IN OUR CLINIC. MASKS SHOULD COVER NOT ONLY THE MOUTH BUT THE NOSE AS WELL TO BE EFFECTIVE.
• If you are a family larger than 2 people, please wait in the hallway and maintain social distancing there. 
• Please use cashless payment whenever possible. Prepaid appointments over the phone are available for same day appointments only.
IF YOU ARE EXPERIENCING ANY SYMPTOMS OF COVID-19, PLEASE CANCEL YOUR APPOINTMENT. We will be sending patients home exhibiting symptoms.
• If you are at high risk of exposure to Covid- 19 such as health care workers or truck drivers crossing the border, we are required to book you at the end of the day or when we have plenty of time to exercise increased sanitization following your appointment. Please let the receptionist know if this applies to you.
In addition to these policies and procedures, we will be sanitizing surfaces between patients.
As we adapt to this new normal, please be patient with us. We recognize that there are a lot of changes. By working together, we can continue to keep our community safe:) If you have any questions don’t hesitate to ask! 
We look forward to seeing you back! 
Dr. Joe Suderman and Staff   

May 1, 2020

To our valued patients,

We are happy to announce that we will be opening for regular business starting Monday, May 4th. Although we will be open to the general public, there will be strict guidelines in place to maintain social distance and keep our patients and staff healthy.
Please bear with us as we navigate through these new policies and procedures. We will be in contact with you shortly with further information and will respond to emails and phone calls as quickly as we can. For the time being as we catch up, we will not be taking walk ins.
Thanks for your patience and we look forward to welcoming you back!

Sincerely,
Dr Joe Suderman and Staff

April 1, 2020

To our valued patients,
We have made the difficult decision to close our doors for the time being due to the challenging circumstances we are all facing.
We are so proud to be a part of this amazing community. This challenge will be overcome if we work as a team and respect our leaders. We are all in this together!
When we are ready to open our doors again, we will contact you. Thank you for your patience and understanding. In the meantime, if you have a health concern, please contact Health Links or your medical physician.
Stay healthy, stay home when possible and love each other.
We look forward to working with you again soon.
Sincerely,
Dr. Joe Suderman and staff.  

March 19, 2020

To our valued patients,

As the Covid – 19 pandemic unfolds, we learn new things regularly from health officials and are advised accordingly in how and whether to conduct our care as chiropractors.
Today, provincial health officials have advised that chiropractors continue to treat patients with precautionary measures. Chiropractors are vital components to primary care and it is important that we help to reduce the impact on emergency rooms and physicians’ offices by managing people in pain.

In accordance with these recommendations, there are guidelines that patients be aware of:
1.    High risk patients such as the elderly, those with lung disease,  and those with conditions that compromise the immune system may be treated IF NECESSARY. Dr. Suderman will be taking precautionary measures in these circumstances by wearing a mask, gown and gloves.
2.    If you are sick or have any symptoms of a cough, fever, fatigue, congestion, sore throat, runny nose, we ask that you contact the clinic and cancel your appointment. Please also contact Health Links-Info Santé at  204-788-8200 or 1-888-315-9257
3.    If you have travelled outside of the country and have had illness symptoms, please cancel your appointment and contact Health Links-Info Santé at  204-788-8200 or 1-888-315-9257
4.    Please cancel your appointment if it is not NECESSARY. This is for your safety and the safety of the community.
5.    As with everyone, please cancel your child’s appointment if it is not NECESSARY.
6.    If you have questions, feel free to contact the clinic at 204-325-1326 or sudermanchiropractic@gmail.com

This situation is fluid and changing regularly so we ask that you bear with us as we navigate the best we can, in our efforts to keep our patients, staff and families healthy and safe. We apologize for any confusion and appreciate your patience.

Stay healthy, stay home whenever possible and love one another.
Sincerely,
Dr Joe Suderman and staff.